COMING SOON!
LESS CHATTER, MORE MATTER
THE SKILLS TO GET YOUR COMMUNICATION TO CUT THROUGH THE NOISE
A new book by Mel Loy, author of the world’s first book on change communication, ‘Change Isn’t Hard’.
WHAT’S THE BOOK ABOUT?
We live and work in a noisy world. Each day, every person sends and receives dozens of messages, whether it’s through email, text message, chat apps, Zoom calls, social media, phone calls … or anything in between.
So in this environment, where noise is at an all-time high and everyone’s battling it out in the attention economy, it’s becoming harder and harder to cut through.
But what if we could take the lessons learned from behavioural science, and apply them to business communication, to make our messages stand out and sink in?
That’s what this book is all about! You’ll learn:
The SKILLS Framework - a set of rules to make sure people actually read your messages and listen to you speak
The different communicator archetypes, and how to address their weaknesses and make the most of their strengths
How to tap into the way humans think, so you deliver your message in a way that works.
This book is for anyone in any organisation who wants to get stuff done, and who wants to work with a happier team who feel well-informed and valued.
It’s for the communications professionals, change managers, project managers, team leaders, business owners, C-suite executives, aspiring leaders, or anyone who communicates at work … which is everyone!
We all have a part to play in building engaged, happy teams, and if you could achieve that just by spending a little time and effort improving your communication, why wouldn’t you?
The good news is, this book unlocks everything you know to make that a reality.
WHO IS THE BOOK FOR?
WHAT THE EARLY READERS ARE SAYING…
A ready reckoner
“If you’re a communications adviser focused on keeping your writing sharp and your advice focused, this is the book for you. Unlike other books in the category, Less Chatter, More Matter won’t sit on your bookshelf and never see the light of day after the first read. With its perfect combination of theory and practical insights I guarantee it’ll be a ready reckoner full of bookmarks that you and your team turn to time and again.”
Jo-Anne S, early reader
Nuggety goodness for everyone
“Yes, another book about communication. Yes, we should all communicate better. So what does this book offer that others don't?
“Well, that depends. How do you like to learn?
Do you prefer stories? Tick
Do you prefer theory? Tick
Do you like dot points? Tick
Do you like case studies? Summaries? Frameworks? Pictures? Tick, tick, tick, tick.
“There's nuggety goodness in here for all of us.”
Sophie S, early reader
Your new best friend
“Looking for a little help to get your point across without losing your audience to their smartphones? Less Chatter, More Matter is your new best friend. Packed with 'how to use it' sections and top tips that are practical and actionable, it’s like having your own ‘communications whisperer’ in your back pocket.
“The book is a treasure trove of real-life and ‘fictional’ examples that make applying these insights as easy as pie. Recommend to anyone looking to connect better with their audience—whether you’re chatting with your team or plotting world domination through strategic communications.”
Michelle B, early reader
A game-changer
“Less Chatter, More Matter is a game-changer for anyone looking to sharpen their communication skills and cut through the noise. As someone navigating my role in the world of comms and change, this book gave me the tools to refine my messaging—focusing on the who, what, and why that truly matter. More than that, it helped me see how my personal brand plays a role in delivering impactful, tailored communication. It’s refreshingly clear, easy to absorb, and designed to get straight to the point—just like great communication should be.”
Trish D, early reader
A MUST-READ
“Melanie Loy’s new book on change communication is a game-changer. It is packed with real-life scenarios and case studies that bring theory to life, making it an invaluable resource for anyone in communications. Whether you are just starting out or have years of experience, this book offers practical insights that you can apply immediately. A must-read for anyone navigating change in the comms world!.”
Christine B, early reader
PRACTICAL SKILLS & USABLE FRAMEWORKS
“This book is a must read! Having read Mel’s last book, which was fantastic, I have to say this one did not disappoint! It was every bit as good as her last. Mel has a way of breaking down quite complex concepts into easy to understand and manageable parts. She offers practical skills and usable frameworks to help anyone from any background implement good communication strategies. I will definitely be buying a copy for my team!”
Kelly M, early reader
essential practical resource
“This book is an essential practical resource for any communications professional! Packed with evidence-based approaches, it provides an easy-to-follow framework for creating and reviewing impactful communications products - especially in today's world of information overload. I can't wait to start using the knowledge I gained from Less Chatter, More Matter in my day-to-day work!”
Lorien B, early reader
A DESKSIDE GUIDE
“Less Chatter More Matter can help all communicators. From experienced and articulate word winders to reluctant and anxious word whisperers – there is something here for everyone. Mel’s tools, frameworks and insights provide guidance on how to land messages that pack more punch and get better outcomes. It’s not always about choosing the wisest words – it’s also about using words wisely and structuring them to land with impact. This deskside guide is a quick and easy way to see you do that.”
Brooke C, early reader
A MUST IN ANYONE’S RESOURCE KIT
“An easy to read, practical guide for anyone in the workplace to learn about how to improve their communication skills. Less Chatter, More Matter helps break down what doesn’t work, helping you reflect on miscommunications, and develop the SKILLS to communicate more effectively. A must in anyone’s resource kit.”
Johanna Knyn, Author, Director and Psychologist at Guided Healing Psychology
READ THIS BOOK!
“Wow, this book is a treasure chest of gold nuggets from the first page to the last. It's practical, it's an easy read and so, so relevant to the modern workplace. Mel is super generous in sharing her experience and expertise, along with concepts and insights backed by behavioural science (added bonus in a really easy and digestible way). As an experienced Organisational Change Manager, I say 'yes' to everything Mel says, and encourage anyone and everyone involved in communicating with other humans in the workplace to READ THIS BOOK.”
Michelle Ross, Organisational Change Manager
SNEAK PEAK
Take a look at the contents and a few illustrations from the book.
the foundations
In the first chapter, you’ll be introduced to the core ideas that are threaded throughout the book, including:
The SKILLS Framework
The 3 Golden Rules of the framework
The 4 archetypes that help us understand people’s different communication strengths and weaknesses
Developing a plan
BONUS SECTION!
The Bonus Section includes a collection of extra tips to incorporate into your communication to make it more memorable, credible, and actionable. Most are grounded in real-world behavioural science research.
And based on reader feedback, I’ve also included a whole chapter dedicated to coaching others - particularly leaders - in how to become better communicators.
the SKILLS FRAMEWORK
Chapters 2-8 introduce you to each element of the SKILLS Framework:
Subject
Knowledge
Ideas
Language
Less
Skimmable
Get on the waitlist!
Add your name to the waitlist to be the first to know when pre-sales open, and to take advantage of some sneaky launch deals!